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Privacy Policy

This policy explains what data we process, why we process it, and how you can exercise your privacy rights.

Last updated: January 15, 2026
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Privacy Commitment

We process only the data required to run Purchet safely and effectively, with transparency and user control.

1. Information We Collect

Information you provide

  • Account profile details (name, email, phone, school details).
  • Booking, payout, and payment-related details.
  • Messages, support requests, and uploaded documents.

Information collected automatically

  • Device and browser information.
  • Usage activity (pages visited, interactions, errors).
  • Cookie and session data for security and performance.

2. How We Use Information

  • To operate the platform and process bookings and payments.
  • To prevent fraud, enforce policies, and improve safety.
  • To provide support and resolve disputes.
  • To improve product features and service quality.
  • To send product, policy, and account notifications.

3. Information Sharing

We only share information where required for platform operation, legal compliance, or trusted service delivery.

With other users

Students and hosts see only the data needed to complete accommodation transactions and communications.

With service providers

We use vetted providers for payments, hosting, analytics, and support operations under contractual controls.

Legal requests

We may disclose data when required by law or to protect users, rights, and platform integrity.

4. Data Retention

  • Account data is retained while your account is active.
  • Certain records are retained longer for legal, tax, and fraud-prevention obligations.
  • Retention periods are reviewed periodically and adjusted as needed.

5. Your Rights and Choices

  • Update account/profile information.
  • Control communication preferences.
  • Request access, correction, or deletion subject to legal limits.
  • Manage cookies via browser and platform settings where available.

6. Security

We apply administrative, technical, and organizational safeguards designed to protect data against unauthorized access, alteration, disclosure, or loss.

No security system is absolute, but we continuously improve controls and monitoring.

7. Age and Eligibility

Purchet is intended for users who meet legal age and platform eligibility requirements. We do not knowingly process restricted child data in violation of applicable law.

8. Contact

  • Email: hello@purchet.com
  • DPO: dpo@purchet.com
  • Phone: +233 123 456 789